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Common questions

How do I cancel my subscription?

Subscriptions are billed by Apple or Google, so cancellation has to be done through them — Dars cannot cancel for you.

• iPhone / iPad: Settings → your name (top of screen) → Subscriptions → Dars → Cancel.
• Android: Play Store app → your profile → Payments & subscriptions → Subscriptions → Dars → Cancel.

Cancellation takes effect at the end of the current billing period. You keep Pro features until then.

How do I get a refund?

Refunds are also handled by Apple or Google.

• Apple: reportaproblem.apple.com — sign in, find the Dars charge, choose “Request a refund”.
• Google: support.google.com — refund a Google Play purchase.

If you think you were charged in error, email us at support@darsapp.com with your order receipt and we'll do what we can to help.

How do I delete my account?

Open the app, go to Profile → Delete account, and confirm. This permanently removes your profile, study history, notes, decks, AI conversations, and any marketplace listings you've published. We can't undo it. If you'd also like a copy of your data before you delete, email us first and we'll send an export.

I found content that's wrong or breaks the rules

Email support@darsapp.com with a screenshot, the book or marketplace listing name, and a short note on what's wrong. For copyright concerns, please include a way for us to contact the rights holder. We act quickly.

I'm a parent of a student under 16

If your child uses Dars and you'd like to review their account or have it deleted, email support@darsapp.com from the parent email address on file (or any address you can verify ownership of) and we'll help.

Bug reports

The most helpful bug reports include:

• What you were doing when it happened.
• Your device and OS version (Settings → General → About on iOS; Settings → About phone on Android).
• The Dars version (Profile → bottom of the page).
• A screenshot or screen recording, if you can.